Amap HK O2O Festive Marketing: The First Stop for Chinese Brands Going Global

CHINA MARKETING · O2O MARKETING · AMAP

Challenge

  • Festival traffic red ocean: under dual seasonal peaks of Chinese New Year and Valentine's Day, how do we identify high-intent cross-border travelers and convert them into AMAP App core users?
  • Budget-performance tradeoff: with limited budget, we needed to absorb high celebrity costs while maintaining quality across social operations, offline production, and PR execution.
  • Extreme execution window: in under 30 days, we had to complete end-to-end delivery from tri-market media scheduling and talent rights negotiation to complex mall approvals.

Strategy

  • Emotional resonance with IP synergy: partnered with hit show IP and popular Greater Bay Area talents, turning social buzz into brand trust through pre-launch and post-event co-created content.
  • Panoramic media matrix and precision interception: integrated FB, IG, Threads, Xiaohongshu, and community marketing across mainland China, Hong Kong, and Macau to cover intent audiences aged 18-54.
  • INFINIS Source: controlled costs while delivering full-funnel campaign execution (including social operations, design and production, offline setup, PR coordination, community seeding, advertising, and sentiment management).

Achievement

  • Network-wide breakout exposure: total visibility exceeded expectations by 3.5x, with broad media coverage.
  • Social asset surge: generated high-quality UGC, packed in-mall attendance, and near-100% positive sentiment.
  • Core-user retention: successfully converted short-term traffic into long-term active users for AMAP ride-hailing and navigation through exclusive offer hooks.
  • High-efficiency conversion loop: delivered a two-way O2O model of "claim online, experience offline" and "claim offline, redeem in app."
AMAP event in mall with large crowd and stage activation
Crowd scenes and event highlights from AMAP activation
Onsite interaction details and campaign QR engagement
Participants interacting with AMAP experiential booth
Hosts, mascot and audience engagement moments
Campaign props and photo spots in pink thematic setup